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Privacy Policy

Privacy and cookie statement  Version: 1.0 (februari 1, 2022)

 

The privacy policy below applies to all site visits, transactions and agreements with

World Trade Solution VOF,

Delistraat 18 – 2022 ZB – Haarlem

Chamber of Commerce: 65403649

 

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. You can read below how we do this exactly, and which personal data we collect from you for which purposes.

 

The use of personal data

When using our website, we obtain certain information from you. That can be personal data. We only store and use the personal data that you provide directly, in the context of the service you have requested (for example, via the contact form or to create an account), or of which it is clear that they are provided to us in order to to process. We will not use your personal data for other purposes, unless you have given permission in advance or we are allowed or required to do so by law.

 

Purposes of use

In order to provide you with the best possible service, World Trade Solution V.O.F ( WTS ) needs to store your personal data in certain cases. WTS uses your personal data for:

  • providing access to our website;
  • using the functionalities on our website;
  • the execution of agreements, transactions and services;
  • relationship management, including contacting you if you so request;
  • gaining insight into the use of our website;
  • product and service development;
  • if necessary, detecting unlawful behavior with regard to WTS, its relations and its employees.

 

Description of the personal data

For the above purposes, we will process the following personal data about you:

  • name and address details;
  • sex;
  • e-mail address;
  • (mobile) phone number;
  • IP address;
  • technical browser information;
  • cookie ID;
  • click and surfing behavior.

 

Retention periods

We do not store your personal data for longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

 

Confidentiality & disclosure to third parties

We treat your personal data confidentially. We do not provide the personal data that we collect via our website to third parties for direct marketing purposes of these parties. Furthermore, we will not provide the information you provide to other parties, unless you have given prior permission for this, this is necessary in the context of the execution of the agreement or we may or must do this on the basis of the law.

The data that we have collected from you (via both forms and Google Analytics) can be viewed by our website builder: Eurodoq.com. This is for the purpose of maintaining and improving our website. We have concluded a processing agreement with them.

 

Data Security

WTS uses security procedures to protect the processed data, among other things to prevent unauthorized persons from unintentionally gaining access to this data. In this way we ensure that only the necessary persons have access to your data and that access to your personal data is protected.

 

Cookies

On our website, cookies are used to:

  • to enable functionalities of the website and to protect the website (technical or functional cookies);
  • to analyze the use of the website and to improve the website on that basis (analytical cookies);
  • to make it possible to share our website via social media (social media cookies).

 

Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet or smartphone) when you visit a website. This is done via the web browser on the device. The information that a cookie obtains about your use of the website can be transferred to World Trade Solution V.O.F’s own secure servers or those of a third party.

 

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you adjust a web page to your personal preferences or if you navigate in a website, the chosen settings and preferences are remembered for future use thanks to cookies. When you visit the website again later, the previously entered data can be retrieved by the cookies, so that you can easily use the possibilities of the website again as you have set it up previously. We use the following technical cookies:

  • Cookie: Session cookie

Name: Randomly generated number and letter combination.

Function: This 1st party website session cookie is used to track information about each visit to the website to enable core functionality of the website. This cookie contains no personal information and is valid only for the duration of the visit. As soon as a user closes the web browser, this cookie is deleted

Retention period: End of session

  • Cookie: Cookie Notification

Name: accept cookie

Function: This 1st party cookie is set by our website to record user consent for the use of cookies. This prevents the cookie banner from reappearing every time the user visits our website. This cookie does not track any personal information.

Retention period: 1 year

 

Analytical cookies

In addition, cookies are used on these website to keep statistics, so that we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies:

  • Cookie: Google Analytics

Name: _ga

Function: This 3rd party Google Analytics persistent cookie is used to distinguish users when collecting information about subsequent page visits. This cookie helps us determine which website areas need improvement and with this _ga cookie it is not possible for us to personally identify a user as it does not track any personal information or data.

Retention period: 2 years

  • Cookie: Google Analytics

Name: _gat

Function: This 3rd party Google Analytics session cookie is used by Google Analytics to monitor the search speed towards their servers. This cookie helps us determine which website areas need improvement and with this _gat cookie it is not possible for us to personally identify a user as it does not track any personal information or data.

Retention period: 10 minutes

  • Cookie: Google Analytics

Name: _gid

Function: This 3rd party Google Analytics persistent cookie is used to distinguish users when collecting information about subsequent page visits. This cookie helps us determine which website areas need improvement and with this _gid cookie it is not possible for us to personally identify a user as it does not track any personal information or data.

Retention period: 1 day

 

Enabling and disabling cookies

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to not accept cookies if you prefer (see your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of the interactive features of this website or other sites you visit.

 

Delete cookies

Most cookies have an expiration date. That means they expire automatically after a certain period of time and no longer record any data from your site visit. You can also choose to manually delete the cookies before the expiration date has passed. For more information about this, you can consult the manual of your browser.

 

Links to other third party websites

Our internet pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are connected to our website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy policy of these websites before using these websites.

 

Your legal rights

You may ask Orca SB represented by World Trade Solutions to inspect the data stored about you. You can also request WTS to change, move, supplement or delete this information. You can do this by contacting us via the contact form, sending us an e-mail to info@orcasb.com, or by calling us on +31 23 526 89 68 on Monday to Friday between 10.00 and 18.00 o’clock.

 

Changes to this privacy and cookie statement

We reserve the right to change this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly, so that you are aware of any changes.

 

Personal Data Authority

Of course we are also happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you have the right to file a complaint at the European or Dutch Data Protection Authority against our processing of your personal data.